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Shay Patel
2023-12-29 18:42:13 +00:00
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# SupportMe
## A Flask-based support ticket system powered by SQLite
This project was my NEA submission for the AQA exam board, gaining 51 of the available 75 marks.
## Brief
My sister works at a dance studio and often has to deal with many enquiries and issues. Usually, people raise their issues via a telephone call or by email.
The development of a web-based support ticket system would provide a central service which users can use to submit issues, and will also allow for assistants to quickly see unclaimed or unanswered tickets and respond to them promptly.
## Solution
The development of a web-based support ticket system would provide a central service which users can use to submit issues, and will also allow for assistants to quickly see unclaimed or unanswered tickets and respond to them promptly.
## Running locally
To run the server locally, first install the `pip` dependencies in the `requirements.txt` file. You can do this using ```pip install -r requirements.txt```
Then go to the folder and run `python server.py`.
The web server should be live and running at `localhost:5000`.
## This repository is NOT maintained
As prevously stated, this was my NEA submission, and I do not intend to maintain this project or repository. If you'd like to send in a pull request, feel free, and if I have some spare time I'll take a look, but don't get your hopes up.